important questions from customers

FREQUENTLY ASKED QUESTIONS

1-How can one trust GoldReZ?

The GoldReZ website has an electronic trust symbol. After the launch of an online store, this symbol indicates that every financial transaction with the selected online shop is completely secure, compliant with regulations, and under the supervision of regulatory authorities.

2-Is it possible to custom-make products at GoldReZ?

Yes, creating catalog and custom-made items is possible at GoldReZ. By sending your desired photo or requesting modifications such as cutting, engraving on gold, ordering name pendants, corporate orders, bulk quantities, etc., many products on the website can be customized.

3-How does purchasing from GoldReZ work?

After selecting the desired item, add it to your shopping cart and proceed with the purchase steps until completion. Once the order is placed, the purchased product, along with its invoice, will be sent to the address you registered on the website.

4-What is the basis for the pricing of your products?

The pricing system is based on a global standard formula, the common standards of the European Union, as well as the current daily and spot price of one ounce of gold. The factors that influence the product prices are clearly and transparently displayed on each product page.

5-How can I shop on the GoldReZ website?

The steps for shopping on the GoldReZ website are as follows: selecting the desired product on the website, making the online payment and completing the process, and then shipping the product to the address you have registered (home or business address).